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Representative: Customer Service: Confidential Client - New York City, New York; Customer Service; SUMMARY:Receive and attempt to resolve customer service problems/questions in a timely and professional manner. Enhancing customer satisfaction will reduce cancellations. Impacts revenues through efforts to sell new customers/services and retain existing customers.ESSENTIAL DUTIES AND RESPONSIBILITIES: Directly responsible for customer retention Dispatch by radio, schedule service calls, and offer other services Confirm scheduled services Record and report service complaints and cancellation information to management Maintain customer databases Identify customer wants and needs and (see more)

Customer Service Representative: Confidential Client - New York City, New York; Customer Service; Seeking a qualified Customer Service Representative. The ideal candidate will thrive in a fast paced call center environment, have excellent reasoning abilities, excel at trouble shooting, and maintain composure under stressful situations. Previous experience is sought but not required.Responsibilities: Promptly and courteously answer incoming calls Determine if customer has reached the proper department Speak with customers by phone to troubleshoot and resolve issues Obtain information pertinent to tracking guidelines Offer additional services/products when applicableMinimum (see more)

Shipping / Receiving Clerk: Confidential Client - New York City, New York; Warehouse / Distribution; Minimum Qualifications: A high school diploma or GED is required. Must have a valid drivers license or state issued identification. General computer skills are a must. Above average organization skills are necessary to perform the position. Must be willing to work 8 10 hour days depending on workloads.Responsibilities: Inspect and record all incoming and outgoing shipments. Check inventory on a weekly basis. Turn in weekly shipment reports according to established protocol. Paid training begins immediately. (see more)

Hospitality / Concierge Desk Assistant: Confidential Client - New York City, New York; Administrative / Clerical; We are now seeking personable people with welcoming personalities and inclinations for smiling. Applicants, you should apply now if youre interested in working in a cheerful environment with a laid back atmosphere. A positive attitude and welcoming smile are the main responsibilities of the position. Providing our customers with the best possible customer service will be your #1 priority. Come join our award winning team and enjoy the benefits of helping others.Our Concierge Desk Assistants provide customer support for incoming clients, answer questions, take reservations via (see more)

Administrative Clerk: Confidential Client - New York City, New York; Administrative / Clerical; The Administrative Clerk will be providing assistance to the sales department by coordinating calendars, tracking employee hours (inside and outside of the office) receiving calls, taking messages, and performing light data entry as needed. Qualifications are as follows:- Must be highly organized- Must be comfortable talking on the phone- Must be flexible- Must be detail-oriented- A professional yet positive demeanor is very importantPaid training will be provided as you transition into the position. Responsibilities will vary from day to day; we are seeking an individual that enjoys a (see more)

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