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Director CRM

Company: Capital Markets Placement
Location: Rochester New York
Category: Management

Job Description:
CRM implementations in call centers Customer Care front end development in call centers Enterprise Services Bus (ESB) development Telecommunications OSS BSS architecture and strategy CRM Experience CRM integration experience 3 direct reports 26 perm employees contractor group as well. Telecom experience or telecom related Software experience over hardware experience (LAN WAN not applicable) CRM more customer care focused NOT "salesforce"; salesforce not applicable Telecom experience not telephony rather someone who has worked for a carrier like us or a vendor service carrier The Director (See More)
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